BIME Analytics Review

The treemap allows you to visualize categories effectively and the added function of decomposing to further categories.


What is most valuable?

The visualization types and appearance, especially the treemap visualization type. The treemap allows you to visualize categories effectively and the added function of decomposing to further categories, if there is a hierarchy has its benefits in user exploration. It is size and color coded, giving you a great visual indicator.

How has it helped my organization?

The ability to paint a picture in any shape or form the user wants which can empower decision-making. I will go on to say implementing business intelligence is like developing a common language between the technical and management side in an organization. With this collaboration, I feel the technical side is appreciated more and has the opportunity to showcase itself.

What needs improvement?

From my role, I would personally would like them to include R programming which would be a great support tool in dynamic statistical analysis and predictive modeling. Currently, I have to download the data-set for analysis and it is difficult to deliver outputs with BIME concurrently.

For how long have I used the solution?

I've used it for two to three months.

What do I think about the stability of the solution?

Due to my role, I am not part of the BI implementation team but from what I gather, issues are with connections to the data source and scheduling.

What do I think about the scalability of the solution?

Due to my role, I am not part of the BI implementation team but from what I gather, issues are with connections to the data source and scheduling.

How are customer service and technical support?

8.5/10 - They have a chat feature to answer questions while the user is working on the BIME platform. They respond in a timely manner. Documentation had some gaps which required some additional training and emails.

Which solution did I use previously and why did I switch?

Before I joined the team, they were using Domo but switched to BIME to cost effectiveness I believe.

How was the initial setup?

I am not part of the implementation team so I don't have more information on this.

What about the implementation team?

It was done in-house.

What's my experience with pricing, setup cost, and licensing?

We have just implemented BIME, we are currently developing the pricing models.

What other advice do I have?

It's definitely the concept that I learned in school, the barriers to adopting technology such as willingness to change, cost and proof of value. Having a good vision and leader cannot be understated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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