Bitdefender GravityZone Review

They are constantly updating what is already a good antivirus and malware solution


What is our primary use case?

We implemented it as an antivirus solution in our enterprise two months ago. It monitors and defends our endpoints against viruses and malware.

How has it helped my organization?

Once we installed Bitdefender, we saw that servers that had been attacked by certain types of malware were protected. Our applications have some defect issues and Bitdefender has proven to be a good antivirus and malware solution.

What is most valuable?

They are constantly updating the solution against malware.

What needs improvement?

There is room for improvement in the communication between servers and endpoints. The performance there needs to be much better. When we install endpoints and they communicate with the appliance server, we notice a drop in endpoint performance. The endpoint automatically connects and the policies are applied to the endpoint but the performance does not meet our expectations.

In terms of additional features, I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing. A remote desktop between the server and the endpoints would be a useful feature in Bitdefender.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It's very stable. The only thing I recommend is that the communication between the endpoint and the server needs improvement.

What do I think about the scalability of the solution?

It's highly scalable. The scalability is very good. However, some legacy solutions on Windows caused issues, but we were able to solve them ourselves.

How are customer service and technical support?

Technical support has been good. They are kind and respect our issues. I have received the help I need.

If you previously used a different solution, which one did you use and why did you switch?

We had cybersecurity issues with our servers. One of our servers was attacked by ransomware. After that, we decided to bring on a solution to defend our servers from such issues.

How was the initial setup?

The initial setup was straightforward. It was so simple I did it myself. I didn't need to go to the manuals, other than a little bit at the beginning. After that I continued everything by myself. It was so easy.

The deployment took about two hours.

What was our ROI?

There is a good return on investment. It gives you the protection you need and, for network administrators, peace of mind, once you have installed this solution. All your data will be secured by Bitdefender.

What's my experience with pricing, setup cost, and licensing?

A good thing about Bitdefender is its price. It has a suitable price for every company and organization. I evaluated a lot of antivirus solutions, but some of them were so expensive. The most suitable one was Bitdefender.

Which other solutions did I evaluate?

I have reviewed a lot of solutions such as Kaspersky and Avast Endpoint Protection. I tested them myself, although not in production. But Bitdefender has proven, when installed in the production environment, to be very stable, good, and reliable.

What other advice do I have?

Don't spend too much time searching. You'll find it easy to deploy this solution. Just download and try the trial version.

In terms of maintaining the solution, it requires two people, a network administrator and a backup network administrator. At the moment we don't have any plans to increase usage, but in the future we will have more endpoints.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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