BiZZdesign Enterprise Studio Review

Powerful tool with many features and powerful editing functions, strongly supporting modeling standards.

What is our primary use case?

My primary use cases are for consulting on enterprise architecture and support of digital transformation, and I also use BiZZdesign as a tool.

What is most valuable?

The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track.

What needs improvement?

The user interface and connectivity could use further improvement. The interface could be more user-friendly and intuitive. There was a big step between version 3 and version 4. I still have to learn how to use a lot of functions in version 4. I'm looking for further adjustment or adaptation to Windows style because for me it's a little difficult to switch the experience between both tools. I guess that the tool is adapting and converting to Windows step by step.

It should be more open to integrating with other existing tools. Although there has been progress in the past.

Some of my clients need a translation of the menu into Eastern and Central Europe languages, but EA professionals are able to work in English, so it's not critical.

For how long have I used the solution?

I have been using this solution for the past five years.

What do I think about the stability of the solution?

It is stable although there have been a few cases where it shut down. But the instances were a lot less than Windows itself. 

What do I think about the scalability of the solution?

Scalability is up to my needs because I model just a few thousands of objects and it's powerful and scalable enough. Hopefully, it will continue like this for bigger clients also.

Only one technician is maintaining the solution itself and one enterprise architect on the client side. It only requires a small team for maintenance. 

How are customer service and technical support?

I would rate their technical support a four out of five. It's sufficient because when I need something explained or to know, for example, how to do imports, the service desk really carefully solved my needs. Also published user/solution documentation is in the current version very comprehensive, I am satisfied.

Which solution did I use previously and why did I switch?

Before this solution, I would make a model in Visio, PowerPoint and such, not enterprise architecture management tools.

How was the initial setup?

The first time I set it up years ago, it was really difficult for me to customize it because I am more of a business guy than a technician. Now it's much easier because of the metamodel editor that this solution now has so now it's much easier. 

Deployment takes about a few days or weeks. It's easy to use and adapt it, but it's a little bit difficult to negotiate with the client in terms of what to implement, what to be modeled, what kind of methodological backgrounds will be used. 

What other advice do I have?

It's important to plan and think in advance, to be prepared in terms of what to model, for what purpose and for whom, and to prepare an internal enterprise architecture framework. Then only afterward implement it into a tool because the tool will guide you. But if you don't know what you want it's really open and customizable, but will not guide you. It's really important to work a few days or weeks on your framework and then easily implement it in the tool. 

The other advice I would give is from the beginning be in touch with C level management as a sponsor of enterprise architecture and use the reporting possibilities of the tool to satisfy them with insight into the architecture.

I would rate this solution a nine out of ten because it's really powerful and I still haven't been able to take advantage of all if its many features. 

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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