Blackberry Protect Review

Good security, cloud-based administration, lightweight, and stable


What is our primary use case?

We are currently using Blackberry Protect as our main endpoint solution, for threat prevention, script control, and scanning of malware. This is the core functionality of the Protect module.

We have the Blackberry Optics, which is the AI module of Blackberry Protect. It is called Blackberry Protect Plus Optics. The Optics feature logs all of the behavior of the servers. For example, when someone runs a PowerShell script and it blocks, it will learn the behavior and knows what to do the next time another user triggers that specific functionality.

It is currently deployed on-premises but our administration dashboard is in the cloud.

The agents are installed for our servers and reporting is to the Blackberry cloud.

What is most valuable?

This is still new to us. We have explored this solution and it fulfills our requirements, in terms of live malware detection.

We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting.

What needs improvement?

When it comes to the management of the application of agents, especially for us as an IT team the dashboard is much easier to manage in the McAfee solution.

We were looking to have a multi-factor authentication with the administration dashboard to log in, because it's cloud-based. 

There is no integration with Google Authenticator and other solution providers. 

We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard.

For how long have I used the solution?

We have been using Blackberry Protect for just less than a year.

We are two versions behind the latest one.

What do I think about the stability of the solution?

Definitely, Blackberry Protect is a stable product. We have not had any kind of blue screen of death or crosstabs.

It's really lightweight in terms of resource consumption as well and in terms of memory and CPU consumption, it's quite low which is very good for us for other applications.

What do I think about the scalability of the solution?

It's a scalable solution.

We have approximately 150 people in our organization who are using it.

Which solution did I use previously and why did I switch?

We are also using Microsoft Outlook to block any kind of unwanted applications, which our users try to run in the background.

How was the initial setup?

The initial setup is very straightforward. You just click on the MSI and provide the key to register for it to sync to the cloud dashboard.

We have a team of seven IT resources who have an account under Blackberry administration.

What's my experience with pricing, setup cost, and licensing?

We pay our license on a yearly basis and have just renewed for two years.

Which other solutions did I evaluate?

We have not evaluated other options. For the time being, we are very satisfied with what we have.

What other advice do I have?

I would definitely recommend this solution to others who are interested in using it.

There is always room for improvement. I would rate Blackberry Protect an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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