BlazeMeter Review

For heavy load testing on a specific application, we did not encounter any stability or scalability issues.


What is most valuable?

We were doing load testing. We were testing web servers, and we needed to confirm that our servers were performing as well as the old ones.

How has it helped my organization?

One example of what happened is that we noticed that there was a significant difference between our two sites. It turned out that there was a configuration on the network side so after we fixed that, the performance was much better.

It helped to identify where there were problems, and then we could go investigate and figure out what was going on. We didn't just do one test, but this was a one-time sanity check on the new environment. One time lasted three months, but during that time, I would say we did it once a week.

What needs improvement?

There was one feature that I wanted that they didn't have. The feature was starting two tests simultaneously, but keeping the data separate, and showing separate graphs from two different test instances on the same display.

What happened is that I was trying to run two tests at the same time so I would have to do one in one window, one in the other window, and there was a few seconds difference, which was okay. Then, I would have to take the tests in one browser, and compare them to the tests in another browser.

If they could combine functionality and put them side by side with the same scale for me, that would've been ideal. I was using one standard testing configuration.

For how long have I used the solution?

We used it, I would say, for three months, to do performance testing on a very specific application.

What do I think about the stability of the solution?

We did not encounter any stability issues.

What do I think about the scalability of the solution?

We didn't have any scalability issues. I can't remember how many users we had. We weren't doing incredible load testing. We were just using heavy load testing. There were no issues on the BlazeMeter side.

How is customer service and technical support?

I would rate the technical support as 9/10, as I used it quite a few times. There was one instance where there was a timing mixup with a support engineer, which I was disappointed about, but the service was totally great. I would call them up with a question, they would answer it. It was fine.

Which solutions did we use previously?

I did not use any solution previously. I chose them because somebody else in my company had used them before, and had told me that they were very good.

How was the initial setup?

The setup was straightforward. We had a very simple setup. We had a very simple testing scenario. After I watched the one-hour video, how the thing works, and then it showed up your URLs to test, I entered that, and there were two options we had to choose. Technically, it was very straightforward just for pure load testing.

What's my experience with pricing, setup cost, and licensing?

The pricing was straightforward. That was no issue. To have the features, the special features that I wanted, realistically it could've been cheaper, but you get what you pay for. It was fair pricing, it was just a lot for our purchasing pipeline.

Which other solutions did I evaluate?

I did a small evaluation, not very intensive. I would say a very small evaluation. Nothing significant.

What other advice do I have?

I would say use it, but people also have to know that they have to do their own due diligence and they have to make sure that their servers are okay. My advice would be to gather statistics on the servers as the tests are running, so that if the test indicates that there's something wrong, you can quickly look to the CPU, to the memory, to get an idea if it looks like it's an internal issue, or if it looks like it's an external issue.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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