Blue Prism Review

Good execution speed and object reusability, but it is expensive and they need a recording feature for developers

What is our primary use case?

I'm an IT consultant and I implement Blue Prism for my clients.

What is most valuable?

The only good thing about Blue Prism is the execution speed.

The interface is okay; it is like drawing a workflow map, which some people prefer.

What needs improvement?

For developers, they should have some kind of recording feature. Their competitors have this capability, so it is a big thing.

If you execute too fast then your code dies.

What do I think about the stability of the solution?

The stability can be improved by building something on top of it, code-wise. When you are running the software, it needs to attach to whatever window you are on, and then you need to build it separately. This is where you get stability.

What do I think about the scalability of the solution?

This solution is scalable because they have an object library, which others do not have. In terms of reusability, it's great.

My clients are enterprise-level organizations.

How are customer service and technical support?

In terms of support, they have almost everything for Blue Prism. They have tutorials and other such materials.

I haven't raised any tickets with them, so I do not know about their real support model.

Which solution did I use previously and why did I switch?

I use UiPath for the most part.

I have some experience with Pega RPA but it's garbage, so I don't use it.

How was the initial setup?

The initial setup is straightforward. You just need SQL and then you can install it.

Ultimately, this should be set up on the cloud using Azure or another provider. however, there are lots of companies that haven't brought their automation off-site, so they are on-premises deployments.

What's my experience with pricing, setup cost, and licensing?

This is a very expensive product and this is the reason that they're losing their market share.

What other advice do I have?

I know that Blue Prism is trying to improve because they have acquired some other vendors.

To summarize, I think that this product is good for business but it's terrible for developers.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure

Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
More Blue Prism reviews from users
...who work at a Financial Services Firm
...who compared it with UiPath
Learn what your peers think about Blue Prism. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
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