Blue Prism Review

A stable, scalable, and easy-to-deploy solution with good integrations and features


What is most valuable?

We've started to use some of the new features such as translation, cognitive, and we are finding them useful. We are also finding API integrations very useful.

What needs improvement?

We would like to have something, not particularly within the tool, that gives flexibility to the end-users to schedule the bots themselves. There should be some kind of control room flexibility so that they can go in. We don't have to always keep that centralized with us. 

We would also like to have inbuilt scheduling and resource pooling to distribute the bots on servers from within the platform. I should be able to distribute or orchestrate them internally so that if one bot takes a little longer than planned, it automatically shifts to another server. 

We would also like its price to be lower.

For how long have I used the solution?

I have been using this solution for about one and a half years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is absolutely scalable. We have close to 200 automations written in Blue Prism. We have five to six people who work on this solution.

How are customer service and technical support?

They're good. We didn't find any issues.

Which solution did I use previously and why did I switch?

This was our first platform for automation. We have used other tools such as K2, but Blue Prism is the only full-fledged RPA platform that we've used.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

Its price should be lower.

What other advice do I have?

I have heard that UiPath is catching up in a big way and offers a lot of flexibility. You can also evaluate UiPath.

I would rate Blue Prism an eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Blue Prism reviews from users
...who work at a Financial Services Firm
...who compared it with UiPath
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