BMC TrueSight Operations Management Review
Proactive monitoring helps minimize downtime, although requires lots of servers

Improvements to My Organization

It helps to minimize downtime of applications by enabling proactive monitoring.

Valuable Features

  • Wide support for monitoring
  • Strong event management
  • Service management capability
  • Baselining (analytics)
  • Easy to integrate other tools with it

Room for Improvement

Deployment requires lots of resources (servers). It has too many consoles. Pricing is very high.

Use of Solution

More than five years.

Stability Issues

No stability issues. We can make it stable by allocating enough resources.

Scalability Issues

No issues with scalability. We can increase resources vertically, according to growth in infrastructure.

Customer Service and Technical Support

Support quality is good.

Previous Solutions

Have not used any other product.

Initial Setup

It’s bit complex.

Disclosure: My company has a business relationship with this vendor other than being a customer: Solution partner.

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