Board Review

Without programming, you can develop a workflow and multiple solutions

What is our primary use case?

We started using BOARD as part of a solution. We're developing using BOARD to go into implementation for our customers.

In terms of performance, it's still pretty new to us. It's good. We know BOARD is very powerful, but there is a big learning curve that we still have to get through.

How has it helped my organization?

There are definitely a lot of benefits we're still discovering. We have our own software but our reporting functionality and different workflows are not as flexible and mature as what BOARD can do. That's why we have it.

What is most valuable?

It's very powerful. BOARD is a good platform. Without actually programming, you can develop a workflow and solutions for a lot of things.

What needs improvement?

Again, it's very powerful, but there is also a big learning curve. It should be a little more intuitive.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

In development we have issues for which we have had to open tickets. It's part of the learning process. We don't know where exactly it's going wrong. It's not quite intuitive sometimes.

What do I think about the scalability of the solution?

We're starting with two projects; we expect many more new projects that we're going to partner on with BOARD.

Which solution did I use previously and why did I switch?

We were doing more home-grown development. Our collaboration piece, again, is not as powerful, as flexible, nor can it expand in the future, as much as BOARD can.

BOARD is a very good solution to compared to other reporting/BI tools out there. Also, because we are based in Boston and BOARD's headquarters is in Boston, I think helped make it an easy choice. And within our company, on the European side - it's an Italian company - they already have a relationship with BOARD.

When selecting a vendor the most important criteria are the 

  • software features
  • support
  • education they provide to help the internal resources get up to speed.

How was the initial setup?

Personally, I think the setup and the concept is intuitive, but once when you get into detail, try to get to a solution, that's where the challenge is.

What other advice do I have?

I would tell a colleague the same thing we're experiencing. BOARD is very powerful, flexible, but it takes an initial learning curve.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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