Board Review

Write-back and visualization features require minimal IT involvement


What is our primary use case?

We implement the solution. We have about 50 customers, mainly around budgeting, planning, or supply-chain orientated.

In terms of its performance, our customers are very happy.

How has it helped my organization?

Better integrating of operational and financial processes. Driving everything to reduce working capital and inventory. Big things, as opposed to just deficiencies.

What is most valuable?

The ability to do Write-back and visualization, with minimal IT development orientation.

What needs improvement?

I'd like to see a more passive report user for enterprise report writers who aren't particularly technical, so you could really get it out there to literally every employee, or every customer.

What do I think about the stability of the solution?

It's good. I feel it's stable in our client base, and I'm quite confident that the new version will increase the scalability.

What do I think about the scalability of the solution?

I think it is scalable. We have small customers, we have large customers. And it seems to go with the growth of the process and the data. We haven't really tested it for large volumes of big data yet. That's what we're exploiting with the new version when it comes.

How was the initial setup?

The initial set up is really rapid, quite quick. It's simple, it's IT-driven, typically.

What other advice do I have?

It's got that combination of everything. I'm a business person predominantly, so I don't like having technical solutions. And it's something even I - and I'm not a consultant - can  deploy. I like that about it.

I'd still recommend that you need an experienced practitioner to take you through a well-designed solution. It's not about the technology, I think it's about the experience that people bring to designing a solution: building the data architecture, integration; leveraging their smarts. At least the first time, work with a partner.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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