What is most valuable?
** Collaborative model based on a shared BPM repository ** Business process models and various integrated Look'n'feel Custom ** Assistance for queries creation, connectors and component services ** Java REST API + EJB2/EJB3 and Clustering ** Research data and processes + Error Handling ** Application server Tomcat, JOnAS, JBoss, and Weblogic and other ** Multiple connectors (ERP, CRM, Web Services, Social Networks, ECM, Google products, couriers ... etc..) for free use ** Mobile portal available (rendering and performance not tested yet) ** BPM engine used on platform or isolated ** Research modules on our implemented data and processes
How has it helped my organization?
What needs improvement?
* The support is mandatory to access all features (Subscription), may they can have a different business model * Requires programming knowledge for implementation and management of heterogeneous connectors. I'll advice to combine some features/connectors for internal offer without using an external editor * Rules engine recently added and with gaps, must be optimized
For how long have I used the solution?
I used Bonita for prototypes and small projects to demonstrate its functionnalities
What was my experience with deployment of the solution?
Yes, some because lack of knowledge on the product
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
I didn't test the product in greater perimeter.
How are customer service and technical support?
Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also
Which solution did I use previously and why did I switch?
How was the initial setup?
A little complex for a non initiate person
What about the implementation team?
I was the vendor...
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
Yes, for the study. ACTIVITI, IBM BPM and BIZAGI
What other advice do I have?
It's a good product and a rich service behind that
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Apr 17 2014