BotFarm Review

Good pricing and easy to apply, but stability needs improvement


What is our primary use case?

We primarily use the solution for our internal stations.

What is most valuable?

The solution is easy to use and easy to apply.

What needs improvement?

The stability needs to be improved.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

The solution needs improved stability.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We didn't use a different solution. This is the first evaluation we did and we decided to go with it.

How was the initial setup?

Deployment took about a month and a half because it's a controlled pilot that we're running, so we weren't officially signed up with authorization in Europe.

What's my experience with pricing, setup cost, and licensing?

The pricing is very good. I'd actually pay a higher price; I think it's worth more. 

They have another retention fee that compensates for the standard licensing fee. There is another that can extract fees as well.

What other advice do I have?

We're using the enterprise version of the solution and an unfinished deployment model.

I'd rate the solution six out of ten. To give it a higher rating, the solution needs to boost its public services and machine capabilities.

In terms of advice, I'd give to others considering implementation, I'd say that they need to trust the methods. Consider things early to find the gaps properly.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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...who compared it with Automation Anywhere (AA)
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