BotFarm Review

Good data extraction features and the technical support is helpful


What is our primary use case?

BotFarm is a group of bots running on the Automation Anywhere platform.

We have a banking and invoicing system and this solution is used for the automation of operations. It includes day to day invoicing and bank-related activities. We do not have anything complicated in the data extraction.

What is most valuable?

This solution gives us the ability to switch between Chrome and IE.

Automation Anywhere has good document extraction features where it can learn patterns.

The user interface is fine.

What needs improvement?

The community forums can be improved a little bit because they have mixed solutions or discussions with respect to some ideas.

I would like to see more process mining features to give us insight into them before we develop automation.

For how long have I used the solution?

We have been using this solution for the past three months.

What do I think about the stability of the solution?

Compared to the other automation products that we have seen, stability is good.

What do I think about the scalability of the solution?

We have not had to scale this solution yet.

How are customer service and technical support?

Technical support is really good. When we have had issues, they have been able to help us. They gave us several solutions based on the challenges that we were facing. 

How was the initial setup?

The initial setup was pretty basic. We do not need a complicated setup here for the moment.

What about the implementation team?

I installed this solution myself.

Which other solutions did I evaluate?

Initially, we were thinking about using another vendor but decided to stay with Automation Anywhere.

What other advice do I have?

My advice to anybody who is implementing this solution is to carefully consider what it is that you need to do because it requires planning. With the correctly planning, the RPA deployment will be stable.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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...who compared it with Automation Anywhere (AA)
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