What is our primary use case?
We use Box for sharing content between devices. For example, if a call is received when we are out of the office, we can use Box to patch in and collect the data, off-site. For mobility purposes, It is better than SharePoint.
Within our company, there are just over 50 employees using this solution.
We use it frequently for documentation transfer.
What is most valuable?
Box is very user-friendly; more so than SharePoint.
What needs improvement?
Sometimes, their website doesn't work properly. It could be improved with a better user interface.
The UI should be faster. Sometimes it lags when switching between documents.
Sometimes it is compatible with our other devices, but sometimes it's only allocatable to use in the proper way. It's not really optimized for high compatibility with other devices.
For how long have I used the solution?
I have been using Box for six months.
What do I think about the stability of the solution?
The stability is good. I had never experienced any issues with it.
What do I think about the scalability of the solution?
We have a limited document size (no more than 50MB) so we don't have any scalability issues.
How are customer service and technical support?
Our team doesn't do maintenance, but they do provide some technical support.
I haven't personally contacted technical support.
Which solution did I use previously and why did I switch?
We also use SharePoint. Overall, I prefer SharePoint over Box; but that's only because I am more familiar with SharePoint as I have used it longer than Box.
How was the initial setup?
Our clients use this solution. I have never been involved with the initial setup.
What's my experience with pricing, setup cost, and licensing?
I believe Box is cheaper than SharePoint.
What other advice do I have?
It's a good tool for everything. It's very similar to SharePoint.
I would recommend Box if you are going off-site to meet clients, for mobility purposes. If not, then I would suggest SharePoint.
On a scale from one to ten, I would give Box a rating of eight.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)