Box Review

Sharing and collaborating across files and folders has been a game changer.


What is most valuable?

Sharing and collaborating across files and folders has been a massive game changer. Also the ability to set Metadata around our content is amazing!

How has it helped my organization?

We've realized that instead of a process taking months, such as the verification of a file, it now takes a matter of days or in some cases just hours!

What needs improvement?

I would love to see the ability to invite collaborators extended to a file level, not just the folder level.

For how long have I used the solution?

Since 2013

What was my experience with deployment of the solution?

No, the Box staff helped answer all manner of questions!

What do I think about the stability of the solution?

None, very stable.

What do I think about the scalability of the solution?

It is easily scalable, we started with a few users and worked our way up. Only minor changes to our folder structures was needed.

How are customer service and technical support?

Customer Service:

I love the staff at Box, they are ALWAYS helpful and able to provide personal support and help.

Technical Support:

Very efficient and quick

Which solution did I use previously and why did I switch?

We were using Sharepoint- what a disaster!

How was the initial setup?

Very straightforward and well let out by the staff at Box.

What about the implementation team?

We did it all internally, it was a lot of work but it was all we had available at the time.

What was our ROI?

Our main ROI surrounds time, we have reduced turn around times drastically.

What's my experience with pricing, setup cost, and licensing?

The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get.

Which other solutions did I evaluate?

A few others, but none met the business need we had.

What other advice do I have?

Box is worth is, change is always uncomfortable but our staff love Box!

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Box reviews from users
...who work at a University
...who compared it with SharePoint
Add a Comment
Guest