Box Review

The ability to collaborate around data anywhere, anytime is the most powerful features of Box.


What is most valuable?

The ability to collaborate around data anywhere, anytime is the most powerful features of Box.

How has it helped my organization?

The word Box has become a verb at Morehouse College. The Students, Faculty and Staff are constantly pushing the limits of the Box.com platform by finding ever more creative ways to use it!

One of the greatest things is that they have not hit any limits.

What needs improvement?

Like all cloud platforms, there are always areas of improvement around sync to local devices. We are very EXCITED about the soon to be released Box Desktop for streamed file content. We are looking to beta the tool!

For how long have I used the solution?

We have been on the Box.com platform for almost three years.

What was my experience with deployment of the solution?

We initially tried a low tech approach to our data migration that failed, too much data to simply push over the internet; in comes SkySync to the rescue. We used SkySync to migrate files and permission from our Windows fileserver to the Box.com platform.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer Service:

Box.com is one of our Premier Technical Partners!

Technical Support:

They take ownership of any issues, and work them quickly to resolution.

Which solutions did we use previously?

We were complexity on premises, prior to our move to Box.com

How was the initial setup?

The more you plan the better your migration will go, you must pay careful attention to the differences in permission structures.

What was our ROI?

Have not run detailed numbers yet, though we plan to. The reduction in risk alone on PII, HIPAA and FERPA will be huge factors in our ROI calculations.

What's my experience with pricing, setup cost, and licensing?

I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers.

Which other solutions did I evaluate?

Yes, we looked at Dropbox and OneDrive. Box.com had the best compliance matrix for the enterprise that we saw.

What other advice do I have?

Love it!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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