Broadcom DX Application Performance Management Review

CA APM is a great transaction monitoring tool

How has it helped my organization?

It has improved our transaction monitoring significantly.

What is most valuable?

The most valuable features are the end-user experience and transaction monitoring.

What needs improvement?

The installation could be improved. Also, they need to concentrate more on the cloud for cloud monitoring.

What do I think about the stability of the solution?

I have not experienced any stability issues with the product.

How are customer service and technical support?

Customer Service: 4 stars out of 5.

Technical Support: 3.5 stars out of 5

Which solution did I use previously and why did I switch?

We used HPE Diagnostics earlier. But since the client already had an existing license of CA APM, he wanted to leverage the existing toolset rather than going for new tools.

How was the initial setup?

The initial setup was slightly complex.

What about the implementation team?

The implementation was done through the vendor. The vendor, of course, had implementation experience.

What was our ROI?

The ROI is good when you have more applications for testing.

Which other solutions did I evaluate?

We evaluated Dynatrace and HPE Diagnostics.

What other advice do I have?

Definitely a good product, worth going for. Since I first reviewed the product here, about two years ago, I would currently not change my rating of eight out of ten. CA APM hasn't changed much in that time.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarit_user211983 (User)

Good info