What is most valuable?
APM is a master in monitoring application performance. When we emphasize performance, it focuses on business transactions and helps provide a good amount of successful transactions. In order to enhance application availability, rigorous monitoring of its components’ performance is very important.
APM helps in monitoring performance of application with end-to-end application component visibility.
How has it helped my organization?
- Reduced troubleshooting time by identifying the exact point of failure
- Capacity planning of infra based on application performance
What needs improvement?
Out-of-the-box report templates need to be incorporated. Agent performance reports and transaction statistics report need to be incorporated. Agent performance reports will help us to monitor agent communication and availability. Transaction statistics will help us to monitor what are the transactions flowing into the system.
LDAP and EEM integration should be simplified like in other CA Solutions.
For how long have I used the solution?
I have used it for one year.
What do I think about the stability of the solution?
Until now, I have not faced any stability issues.
What do I think about the scalability of the solution?
Until now, I have not faced any scalability issues.
How are customer service and technical support?
Technical support is mind-blowing. They are really a big helping hand with administrating the application.
Which solution did I use previously and why did I switch?
This is the first time I am working with an APM solution.
How was the initial setup?
Initial setup was very simple. We did our implementation in a day and were able to provide output to our management in a short amount of time.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing are straightforward. It is very easy to plan the license requirement, as the license terms are clearly documented.
Which other solutions did I evaluate?
Before choosing this product, we did a proof of concept for Zenoss. We felt CA APM is agile and aptly engineered to meet our requirements.
What other advice do I have?
It is the very best solution. It will surely enhance anyone’s application performance and resource utilization.
Which version of this solution are you currently using?