Broadcom DX Application Performance Management Review

Command center provides agent maintenance and support without involving the application team.


How has it helped my organization?

It provides less critical incidents for gold-category applications. We get proactive resolution for events.

What is most valuable?

Command center is a new feature that provides agent maintenance and support without involving the application team. It saves lots of time for APM team.

What needs improvement?

The front-end representation should match other competitors such as AppDynamics.

Earlier, there were an Android- and iOS-accessible tool for APM. That was Executive Insight, and it is discontinued now. So, I would like to have the same type of tool again for CA APM.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

Scalability is very easy compared to other vendors' tools.

How is customer service and technical support?

Customer Service:

Customer service is 9/10.

Technical Support:

I am very satisfied with technical support.

How was the initial setup?

Initial setup was very easy.

What about the implementation team?

An in-house team implemented it.

What was our ROI?

There are less-critical incidents on business applications.

What's my experience with pricing, setup cost, and licensing?

It's completely trust-based. Use it in a sub-prod environment on an as-needed basis. It will help you to be compliant according to your license count.

Which other solutions did I evaluate?

Before choosing this solution, we tested AppDynamics.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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