We use CA Service Virtualization to stub out various downstream systems, it helps to reduce the environment contention with other downstream testing teams.
Load & Performance Testing. It is not as good as other tools like HP Performance Center, SilkPerformer, etc.
No issues with deployment.
No, it is pretty stable. It can handle 400tps on our server.
No, it was expanded to support multiple teams.
I never contacted the customer service.Technical Support:
I never contacted the technical support.
Yes, we previously used other solutions but switched to CA Service Virtualization because it supports more protocols. We were looking at SoupUI but it only supports web services while CA Service Virtualization supports mainframe and other protocols.
I wasn't involved in the initial setup but I heard we had some issues with building SSL services initially.