Broadcom Service Virtualization Review

Our testing teams were able to complete testing ahead of schedule.

How has it helped my organization?

It has helped manual and performance testing teams to complete their testing ahead of schedule.

What needs improvement?

Reporting needs to be improved for both manual and performance testing.

For how long have I used the solution?

I've been using it for 46 months, and am currently working on setting up an environment for v8.

What was my experience with deployment of the solution?

There were a few issues during deployment because of missing jar files.

What do I think about the stability of the solution?

There were issues with the older versions, until v6.1.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Very good, 8/10.

Technical Support:

Very good, 8/10.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It's straightforward, just follow the user manual provided on the CA website.

What about the implementation team?

We implemented it in-house.

What was our ROI?

Clients were able to save $700k and three million GBP in the first year of using the solution.

What's my experience with pricing, setup cost, and licensing?

It took us 14 man days to set up.

Which other solutions did I evaluate?

No other options were considered.

What other advice do I have?

Easy to implement with lot of built-in features.

Which version of this solution are you currently using?

4.9 to 7.5.1
**Disclosure: My company has a business relationship with this vendor other than being a customer: We are CA partners.
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ITCS user

author avatarit_user105102 (Architect at a tech services company with 10,001+ employees)

BAD FORM!! What else would you expect from a partner !? This forum should be for unbiased feedback - primarily from customers...

author avatarAriel Lindenfeld
Community Manager

@reviewer105102 - You're correct that the feedback should primarily be from customers. However, we do allow users who work for vendor partners to post reviews. On reviews written by partners, we include a disclosure that the reviewer has a business relationship with the vendor other than being a customer.

Reviews written by Real Users generally receive more likes and views than reviews written by partners. This causes the reviews written by Real Users to appear higher on relevant areas of the site.

Reviewers are required to register either with their LinkedIn profile or their company email address. This requirement enables us to prevent vendors or other non-users from posting fake reviews. This validation process combined with active community moderation and our commitment to review every post, allows us to have confidence in our information.