BrowserStack Review

We were able to connect to our web-application without much additional configuration.


What is most valuable?

The most valuable feature was that it was very easy to connect to our web-application without much additional configuration. So we could do very quick checks to get fast feedback.

How has it helped my organization?

It helped us a lot to accomplish our testing related goals and helped to provide better service to our customer, but I don’t think that it changed our organization functioning that much.

What needs improvement?

I would like application performance improvement to be better as, for me, it looked a bit slow. For example, loading one page sometime took 10-15 seconds.

For how long have I used the solution?

Maybe about a year. We didn’t use it permanently, but from time to time when we needed to check how does UI look in different browsers.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

There have been no issues with the scalability.

How are customer service and technical support?

The application was very self-explanatory so I didn’t have to ask for technical support.

Which solution did I use previously and why did I switch?

This was recommended and tried first by my colleague. I may have used some different solutions previously but I don’t recall them.

How was the initial setup?

There was no set-up as it is web application. You just open the page and connect it to our server.

What's my experience with pricing, setup cost, and licensing?

This was done by my colleague, I just got a user account from him.

What other advice do I have?

We needed to test our application in different browsers and BrowserStack had all the configurations we needed. There were some small issues though, but they haven’t prevented us from using the product. I think that product was easy to use. It was fast to start with it and didn’t need any additional technical knowledge.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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