What is most valuable?
It provides a simple way to create REST APIs. It provides easy integration with REST and SOAP services. It has its own language, which make it possible to design and implement the complete flow using existing services and databases, and to create and aggregate fine-and coarse-grained APIs.
How has it helped my organization?
We have used it as the top layer in physical infrastructure architecture and made that available to mobile, iPad and desktop applications. Basically, it worked as a single point of contact for all applications via HTTP protocol as a communication channel. Underneath, it is aggregating a plethora of REST and SOAP services and connections to LDAP, AuthMinder, RiskMinder and SiteMinder for authorisation and authentication.
With it, we provided an enterprise solution for authentication and authorisation for all internal and external application in a quick and efficient manner using existing SOAP and REST services.
What needs improvement?
I feel there is a lot to improve in terms of providing plug-and-play functionalities, as at the moment it requires a lot of coding in their specific language for implementing a medium-complexity use case. It needs to improve the user interface for logging and monitoring. There is no test framework for the APIs, which is a setback. And with respect to providing an end-to-end API management solution, where the API will be charged per usage from the client, configuration is not that easy and straightforward.
For how long have I used the solution?
I have used it for more than a year.
What was my experience with deployment of the solution?
We had a lot of deployment issues, as it does not provide seamless, continuous integration and deployment to different environments.
What do I think about the scalability of the solution?
Not really, Performance wise it is quite competitive .
How is customer service and technical support?
Satisfactory Technical Support
I would rate technical support as satisfactory.
Which solutions did we use previously?
How was the initial setup?
Initial setup wasn’t straightforward.
What about the implementation team?
We implemented it along with a vendor team. I would advise preparing an in-house team by providing it with a week or two of training, and then get an expert from CA for several months to provide the consultancy and solutions to the team and to resolve their issues.
What's my experience with pricing, setup cost, and licensing?
One of the reasons for choosing it was that we were already using CA products, such as SiteMinder. It provides easy integration with SiteMinder, and because both are CA products, we therefore expected better support.
Which other solutions did I evaluate?
Not really , as we were already using CA products like Siteminder , since layer 7 is also a CA product and provide seamless integration with the product thus we chose Layer 7 in first place .
What other advice do I have?
I would advise also evaluating Apigee API management if you are looking for an end-to-end API management solution. Otherwise, CA API Management is not a bad choice.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
May 05 2017