Ca2

CA API Management Review
Easy development of policies to securely expose APIs to third-party vendors.


Valuable Features

One valuable feature is the ease of development of the policies for the product. It's very easy to have a brand new developer come in and develop a policy to expose our APIs.

Improvements to My Organization

It's benefited us greatly in allowing us to expose our APIs to external third-party vendors in a secure fashion.

Room for Improvement

I would like to see the GMU, the automated deployment framework, available in some sort of graphical interface. This would allow options, outside of automation, so you could see things graphically.

Stability Issues

The product is becoming more stable as the product has become more mature. At this point, it's a pretty stable product.

Scalability Issues

On the scalability perspective, the product has no issues. It's able to scale out horizontally and vertically and has posed no problem for us. We have a pretty large implementation.

Customer Service and Technical Support

I have absolutely used technical support. They have been pretty good, especially when more complex issues are escalated. They've got some resources that do a wonderful job in helping us come to a resolution.

Previous Solutions

We didn't have a previous solution specific to this. We had some other products where there was some overlap with this product, but none of the products accomplished what this did. We had a specific need.

There were multiple products that were specialized in different things, but they could do some of the stuff that this product could do. This solution is very narrowly focused on API management.

Initial Setup

I was involved in the installation and implementation. I think it was lacking some documentation around performance tuning and getting the product operationalized so that it could maintain itself. The documentation is still a little bit lacking in those areas. The documentation is available on demand, or on informal places like community chat groups where you can get information, but as far as in the product documentation itself, it's lacking in those areas.

Other Advice

When selecting a vendor, look at the partnership with the company. See if they're able to listen to you about your needs. See if they are able to respond quickly. See that the product provides good value. Work closely with the vendor to make sure you get things set up correctly. If you don't, you'll be very disappointed.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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