CA APM Review

The Custom Instrumentation feature is very valuable.


Valuable Features

Custom Instrumentation is a good feature (instrumenting classes and methods).

Improvements to My Organization

The tools help us resolve issues with applications. For example, an application team had an issue with the slow average response time of their application. By using CA APM, we found an issue with backend calls, as well as with classes and methods within the code.

Room for Improvement

The web-view is a good app that needs to be improved. Also, it's a very useful tool but the architecture could be improved with better intelligence.

Use of Solution

I've used it for one year.

Deployment Issues

No issues with deployment so far.

Stability Issues

The tool is very stable and impressive.

Scalability Issues

One environment can only have a maximum of 10 collectors for supporting a maximum of 4000 agents.

Customer Service and Technical Support

They have very good technical support.

Previous Solutions

No previous solution was used.

Initial Setup

It was a very straightforward setup.

Implementation Team

We implemented it ourselves.

ROI

This tool has saved the organization a lot of money. I can see an improvement by a minimum of 3% in performance of any given application.

Pricing, Setup Cost and Licensing

It depends on the requirements and varies accordingly.

Other Solutions Considered

We also looked at AppDynamics.

Other Advice

The architecture is very important, along with understanding your requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: CA Gold partner.
4 visitors found this review helpful
2 Comments
Manish A. ParikhReal User

Did you take a look at DynaTrace in addition to AppDynamics? Customization and scalelability is the "key" to a successful APM solution.

22 April 15
Ravi SuvvariReal UserTOP 5LEADERBOARD

Thanx Umer for sharing useful review about APM

23 April 15
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