CA APM Review

The Custom Instrumentation feature is very valuable.


What is most valuable?

Custom Instrumentation is a good feature (instrumenting classes and methods).

How has it helped my organization?

The tools help us resolve issues with applications. For example, an application team had an issue with the slow average response time of their application. By using CA APM, we found an issue with backend calls, as well as with classes and methods within the code.

What needs improvement?

The web-view is a good app that needs to be improved. Also, it's a very useful tool but the architecture could be improved with better intelligence.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

No issues with deployment so far.

What do I think about the stability of the solution?

The tool is very stable and impressive.

What do I think about the scalability of the solution?

One environment can only have a maximum of 10 collectors for supporting a maximum of 4000 agents.

How are customer service and technical support?

They have very good technical support.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It was a very straightforward setup.

What about the implementation team?

We implemented it ourselves.

What was our ROI?

This tool has saved the organization a lot of money. I can see an improvement by a minimum of 3% in performance of any given application.

What's my experience with pricing, setup cost, and licensing?

It depends on the requirements and varies accordingly.

Which other solutions did I evaluate?

We also looked at AppDynamics.

What other advice do I have?

The architecture is very important, along with understanding your requirements.


Disclosure: My company has a business relationship with this vendor other than being a customer: CA Gold partner.

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Manish A. Parikh (BAE Systems)
Real User

Did you take a look at DynaTrace in addition to AppDynamics? Customization and scalelability is the "key" to a successful APM solution.

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Top 5LeaderboardReal User

Thanx Umer for sharing useful review about APM