CA APM gives a complete 360 degree view of application performance. You can measure important performance metrics related to application components and resources such as CPU, JVM, memory and back-end connectivity. I like the transaction tracer, tracer viewer and history event viewer in CA APM. Transaction traces are very useful and valuable to identify problem sources and isolate them.
Room for Improvement
Client user interface and user interface dashboard.
Use of Solution
I've used it for three years.
Customer Service and Technical Support
It's very good. Technical Support
It's very good.
I previously used Wily Introscope in 2008-9, which is now the core software of CA APM.
Other Solutions Considered
I searched for open-source software, but I could not find one that provides a complete 360 degree view of application performance.
Go for it as it is very good.