CA APM Review

Agent metrics and customization are valuable features.


What is most valuable?

Agent metrics and customization are valuable features for us because we can set the "resting" metrics to shutdown to prevent overhead.

How has it helped my organization?

The product has given us better visibility of the agent and communication of the WAS application to the MQ server.

What needs improvement?

It should be more user-friendly, especially the CEM part and the agent instrumentation. They should be easier for the customer experience. This is one of the key areas where other competitors, like AppDynamics, beat CA.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

We did not encounter any issues with stability, but you should understand how it works and build accordingly.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How is customer service and technical support?

I would give technical support a rating of 10/10.

Which solutions did we use previously?

We did not use any other solution previously.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is a key element that needs to be noted in terms of the market for the solution.

Which other solutions did I evaluate?

We did not evaluate other solutions. We selected this five years ago as there were no other such options.

What other advice do I have?

I have no specific advice except that it is a wise choice. Go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Add a Comment
Guest
Sign Up with Email