CA APM Review

I found the solution's end-to-end analysis and flexibility most valuable.


How has it helped my organization?

My organization can find the correct solution to an alert the first time around. This shortens the resolution time.

What is most valuable?

I found the solution's end-to-end analysis and flexibility most valuable.

What needs improvement?

Java Console uses too much memory.

What do I think about the stability of the solution?

I have not encountered any issues with stability.

What do I think about the scalability of the solution?

I have not encountered any issues with scalability.

How is customer service and technical support?

I would rate the level of technical support as "Good."

Which solutions did we use previously?

We used a different solution in the past. We switched because of this solution's end-to-end analysis feature.

Which other solutions did I evaluate?

We did not evaluate other options, since there were no other solutions that we knew about with the capacity for end-to-end analysis.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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