CA APM Review

Provides root cause analysis in real time along with user experience management


What is our primary use case?

I have tested Applicare on Java Applications and it performed exceptionally well.

What is most valuable?

Root cause analysis in real time and user experience management, which is turning out to be one of the most important feature as user experience is one of the major driving forces in the IT industry.

How has it helped my organization?

It largely reduces turnaround time from application failure, and has reduced man hours in managing availability, performance, and scaling applications.

What needs improvement?

Applicare should open diagnostic features for PHP, Rails, and .Net-based applications.

For how long have I used the solution?

Around six months.

What was my experience with deployment of the solution?

None. Very simple deployment.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Not yet.

How is customer service and technical support?

Excellent.

Which solutions did we use previously?

Yes, Nagios open source software.

How was the initial setup?

It was quite simple and straightforward.

What about the implementation team?

In-house.

What was our ROI?

It could be instant as it can justify performance metrics against infrastructure cost and can save on many software licensing costs.

What's my experience with pricing, setup cost, and licensing?

It is good. Give a try. It comes with a one-month trial pack. Nearly all the features are active.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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