CA Automic Applications Manager Review

Integrates and orchestrates key business applications spanning multiple technology stacks

What is our primary use case?

The primary use case is process automation and orchestration.

How has it helped my organization?

It has improved my organization through automation of back office and infrastructure procedures, and by integrating and orchestrating key business applications spanning multiple technology stacks.

What is most valuable?

It is an object-based approach to task and process design in conjunction with conditional logic and event-based scheduling actions, which enables a build once/use often design methodology to be employed, producing automated processes capable of dynamically adapting task flow according to events occurring before/during process execution.

What needs improvement?

  • The user interface (UI) could be modernised. 
  • The internal security model can be complex when configuring multiple user groups. 
  • It is difficult to integrate with the Active Directory (AD).

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Earlier versions of the product suffered some stability issues. The more recent versions of this product are stable.

What do I think about the scalability of the solution?

We have encountered no scalability issues with the product.

How are customer service and technical support?

We have not needed to use technical support services for some time.

Which solution did I use previously and why did I switch?

Our previous solution was not scalable.

How was the initial setup?

It has a straightforward initial setup.

What's my experience with pricing, setup cost, and licensing?

Licensing options are fairly straightforward.

Which other solutions did I evaluate?

I can't recall the products which were evaluated.

What other advice do I have?

It is a good product. As a general process automation and integration tool, it has been superseded by other offerings, notably the Workload Automation suite.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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