CA Clarity PPM Review

It gives us complete visibility of resource allocation, but transitions, such as integration to existing portfolios, should be made easier.


Valuable Features

It gives us complete visibility of resource allocation on a global team.

Improvements to My Organization

It forced the organization to implement standard project management practices.

Room for Improvement

Make transitions easier to implement, e.g. if a new portfolio comes along, it should be easy to integrate to the existing portfolios.

Use of Solution

I've used it for three years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's good.

Technical Support:

It's good.

Previous Solutions

No previous solution was used.

Implementation Team

We used a vendor team.

ROI

We've not measured it.

Other Solutions Considered

We also looked at SAP PPM.

Other Advice

Plan, plan, plan. Make sure you understand your organizational needs and you know the process forward and backwards. The software is just a tool, if you do not understand what you're fixing, there is no way the software will help

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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