CA Clarity PPM Review

We use it to prioritize products or projects we need to focus on throughout the calendar year.


What is most valuable?

The most valuable features are portfolio management and the resources; resources are the key for us.

How has it helped my organization?

It has benefited us as we can prioritize which products or projects we need to focus on throughout the calendar year and then correctly allocate the qualified resources to those projects.

What needs improvement?

We are in a SaaS environment, so we don't have direct access to the database. If in some way, we could access the database through that, it would be great.

What do I think about the stability of the solution?

Stability of this product is good. We had supported over 300 users and I haven't seen any problems at all.

What do I think about the scalability of the solution?

It could handle a vast amount of data and a huge number of users that are using the tool simultaneously.

How is customer service and technical support?

I have not used technical support.

Which solutions did we use previously?

We weren't using any sort of PPM tools earlier, it was all through spreadsheets.

In my opinion, the most important criteria for choosing a vendor should be knowledge, experience, willing to walk the customer through their issues, understanding what problems they have and how the vendor can help them achieve their goals.

How was the initial setup?

The initial setup was straightforward. Using the tool, you can navigate it, tell it what to do or what not to do.

What other advice do I have?

They should look at the tool itself because it's a powerful tool. It can do a lot of things, cover a lot of ground quickly and it can easily be picked up as far as skill sets go.

This tool solves a lot of the project-related issues. Right now, we're just figuring out how to use the resources.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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