CA Clarity PPM Review

We use it to prioritize what we need to focus on throughout the calendar year, and then correctly allocate qualified resources.


What is most valuable?

The most valuable features of this solution are the portfolio management and the resources. Resources are key for us.

How has it helped my organization?

The benefit is to prioritize which projects we need to really focus on throughout the calendar year, and then correctly allocate the qualified resources to those projects.

What needs improvement?

We're on a SaaS environment, so we don't have direct access to the database. It would be great if we could somehow, some way access the database through that.

What do I think about the stability of the solution?

Stability is good. We support over 300 users and I haven't seen any problems at all.

What do I think about the scalability of the solution?

I think it could handle a vast amount of data, a vast number of users that are using the tool simultaneously.

How is customer service and technical support?

I have not used technical support for the solution.

Which solutions did we use previously?

We weren't using any sort of PPM tool at the time; it was all through spreadsheets.

How was the initial setup?

Initial setup was straightforward; just using the tool, navigating it, what to do, what not to do. That sort of thing.

What other advice do I have?

You should really look at the tool itself because it's a really powerful tool. It can do a lot of things, cover a lot of ground quickly and it can easily be picked up, as far as skill sets go.

I have rated it as such because of a lot of the project-related stuff it solves. Right now, we're just figuring out how to use the resources.

Even though I didn’t really make the decision, the most important criteria for me when selecting vendors, in general, are knowledge; experience; willingness to walk the customer through their issues; really understanding what problems they have; and how they can help them achieve their goals.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Add a Comment
Guest
Sign Up with Email