Broadcom Clarity PPM Review

It's an integrated product. We can do project management, strategic management, and resource management.

What is most valuable?

It's an integrated product. We can do project management, strategic management, and resource management all in the same place. We don’t have to get sources from everywhere. This helps us make decisions faster.

The main benefits of using the SaaS version are its availability, and that we don't have to think about maintaining the systems.

How has it helped my organization?

We are just starting our implementation. We deployed it about a year ago, so we're still waiting to see what the benefit will be. Now that everybody is using a single tool, we'll hopefully get some data that will help us manage our resources better.

What needs improvement?

We could use expanded reporting capabilities because right now that is fairly limited in what it does. I just heard that in 15.2, they have more reporting capabilities; so that will be great.

What do I think about the stability of the solution?

It has been good so far in terms of stability.

What do I think about the scalability of the solution?

It is highly scalable.

How are customer service and technical support?

We use CA tech support all the time. They are very accessible. When I need them, they are available to address any issues that I have.

Which solution did I use previously and why did I switch?

We had about 5 or 6 different ways to record time for work that we do. That is reason enough to move to a single solution.

The most important criteria when we select a vendor are their reputation and their strategic direction. I think we chose CA primarily because of their reputation.

How was the initial setup?

I wasn't involved in the original set up. I think it's pretty simple because we're on SaaS.

What other advice do I have?

Do your research. Make sure you understand what the business requirements are before deciding on a tool because a tool itself is just a tool.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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