CA Clarity PPM Review

It identifies areas to improve; forecasts costs and effort; identifies demand, capacity, and risks; does annual planning.


What is most valuable?

CA PPM is an amazing product where you can evaluate anything, from concept to cash, all the way. It's not just project management, it's everything: enablement, managing, tracking, and controlling work.

How has it helped my organization?

CA PPM lets you forecast cost, effort, and identify capacity risks. It essentially tells you where your flaws are, and where you need to improve. You can manage your pipeline, your backlog can be groomed using portfolios, and you can use the waterline feature to do your annual planning.

It shows me my pipeline, my backlog, what my customers needs, where the demand is. It shows me where I have capacity, and what's my risk. I can rank my investments to deliver maximum benefit to the organization based on all these different controls. It usually provides a very good forecast: what you want to execute the next fiscal year based on your available capacity, demand, funds, and everything else. Also from a strategic alignment point of view, it can show you what kind of roadmap you have as an organization. What do we have committed? and things like that.

We are using the SaaS version of CA PPM aka on-demand. With SaaS, we are always current with the versions and everything else. We’ve given our heartache to somebody else for managing the server, uptime, SLAs, and everything else. We don't have an internal team that's always on call to make sure your mission-critical application is online. The SaaS version has a unique SLA established by the OEM to the customer to ensure it is up 24/7, and provides the highest quality of service.

What needs improvement?

There could be some additional enhancements, especially on closely integrating with CA Agile Central. Our CA Agile Central, formerly called Rally, is as an execution agent where Scrum teams are actually working on the product, which was planned and proposed in CA PPM.

We take the idealization backlog we established in CA PPM, define your features, and then take it into Rally to execute them. If I were to redo this whole thing, both of them would be one product, not two separate products. There's a lot of opportunity to merge them together to maximize the benefit to the customer.

What do I think about the stability of the solution?

We have not had any stability issues.

What do I think about the scalability of the solution?

We have not had any scalability issues.

How is customer service and technical support?

They're family, so they're very good, amazing.It is a collaborative effort.

How was the initial setup?

Initial setup is fairly straightforward.

I'm end-to-end with Project and Portfolio Management software. I eat, breathe, and drink PPM.

What other advice do I have?

Take baby steps. Go with a crawl, walk, run approach. The organization will never be ready to adopt any change, so user adoption is critical. Get a feel for your change. It should come from senior management. At the end of the day, we should show what's the value to each and every individual. What's in it for me? Then, yes, we can implement PPM anywhere without any stress.

Important things in picking a vendor are the support structure, and an orientation to reaching out and delivering value. CA Technologies always put the customer first and are factual, and deliver solutions that exceed customer expectations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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