CA Datacom Review

​It is like a black box type of product. We just set it up and it runs.

What is our primary use case?

We primarily use DATACOM as a database product. We use it for CA7 and CA11 on our mainframe systems, and as the database for CA7 and CA11.

What is most valuable?

The most valuable features, being a systems programmer, are the ease of use and stability.

How has it helped my organization?

It has cut down on our support. Though I do not know about support costs, but it has cut down on my support hours, after hours especially. 

It is a solid product. We do not often have issues with it. It just works most of the time.

What needs improvement?

More zip processing is always a good thing. The more that they can move to zip engines that would be better.

What do I think about the stability of the solution?

It is like a black box type of product. We just set it up and it runs. 

What do I think about the scalability of the solution?

It is very scalable. We have not had any issues with it.

How is customer service and technical support?

Great technical support. They are very responsive, 24 hours a day, seven days a week. Whenever we need them, they are always available.

How was the initial setup?

I was involved in the initial setup. It was fairly straightforward. As mainframe products go, it was a pretty standard install.

What other advice do I have?

It has been a solid product. We are very happy with it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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