CA Endevor Software Change Manager Review

It allows us to see all code modifications and provides a smooth transition into production.


What is most valuable?

Valuable features of Endevor include the ability to see all code modifications and a smooth transition into production.

How has it helped my organization?

Our organization now has standardized change management processes for implementation into production. With our old process, any number of people could have put code into production, but now Endevor is the only user who can touch production.

What needs improvement?

The parts of Endevor which we use do not need improving as they work very well.

Endevor offers many flexible processing options, but our organization does not use the product’s capabilities to their fullest potential. The processing options in our shop work quite well and are easy to understand.

For how long have I used the solution?

Conversion to Endevor began about nine years ago.

What do I think about the stability of the solution?

I have not encountered any stability issues. Each version upgrade of Endevor has been stable.

What do I think about the scalability of the solution?

As Endevor moves through the stages toward production, disk space can become an issue. PDSE structures resolve space issues.

How are customer service and technical support?

Endevor technical support is definitely a 10/10. I have few issues with Endevor which require technical support. However, when I do submit an issue or question, response is immediate.

Which solution did I use previously and why did I switch?

Our previous solution was an in-house developed system. The switch to Endevor was made because the in-house developed system was cumbersome to use and was lacking accountability.

How was the initial setup?

The initial Endevor setup was very straightforward. After setting up the system and subsystem information within Endevor, source code is ported into Endevor through a batch process. Endevor keeps track of components for each element, so one part does not move into production without the other parts.

Which other solutions did I evaluate?

I’m not sure if other options were evaluated. Endevor had already been selected by the time I joined the team.

What other advice do I have?

Do not bring the current process into Endevor. Consider moving forward using standard methodology, and make the move to Endevor a priority project.

It’s a very nice product and runs without errors.

Which version of this solution are you currently using?

17
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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