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CA File Master Plus Review

Eases manageability of data, gives us better efficiency on our batch run

What is our primary use case?

I use it for doing final file maintenance.

How has it helped my organization?

It's easier to do basic tasks; ease of manageability of data. It also gives us better efficiency on our batch run and our day-to-day.

In terms of meeting business challenges, it's more of a productivity tool. It makes our data easier to manage.

What is most valuable?

Ease of use
Ease of manageability
Ease of managing DSN files.

What needs improvement?

I would say just keep developing it, keep coming out with new features, and new releases. There hasn't been a new release in a while.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is a 10 out of 10.

What do I think about the scalability of the solution?

Scalability is a 10 out of 10.

How are customer service and technical support?

Tech support is a 10-plus out of 10. They're great.

Which solution did I use previously and why did I switch?

The company had it before I was hired.

How was the initial setup?

It's one of the simplest products to set up.

What's my experience with pricing, setup cost, and licensing?

The pricing is good value.

What other advice do I have?

I would advise you get the right training, and utilize the CA's tech support.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Mar 29 2018

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