CA Identity Manager (CA IDM) Review

The major plus points are simplicity, but do ensure you have the right resources before you implement this product.​


What is most valuable?

The simplicity, easy installation and configuration.

How has it helped my organization?

I worked on this product as a consultant implementing it at various client locations so I cannot really answer this question from my own organization's point of view. But the tremendous value at client locations has been a centralized and simplified identity provisioning and management solution.

What needs improvement?

Been quite a while since I worked on it so I can't really comment on how far the product has come in the past 2-3 years.

For how long have I used the solution?

For almost 2 years at various engagements

What was my experience with deployment of the solution?

Nothing major encountered.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

No. The product gives flexibility with respect to application servers and databases so scalability more depends on the platform you choose.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

Clients I have worked at either didn't have an existing solution or had older versions of the same product.

How was the initial setup?

It is straightforward if you read the product documentation and understand the architecture before your set it up.

What other advice do I have?

The major plus points are simplicity, but do ensure you have the right resources before you implement this product.


Disclosure: My company has a business relationship with this vendor other than being a customer: We are a vendor partner

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