CA Identity Manager (CA IAM) Review
Better recovery for the app server with the DB connectivity is needed. Access granularity is helpful.


Valuable Features

  • Group management
  • Task delegation
  • Access granularity

Improvements to My Organization

It allowed local departments to manage the people in their own groups, without any help from the IT department.

Room for Improvement

Better recovery for the application server with the DB connectivity.

Use of Solution

Two years.

Deployment Issues

Yes, at some point CA support repaired the bug.

Stability Issues

Yes, sometimes the connection with the DB is lost, and it isn't fully recovered without restarting the server.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

7/10.

Technical Support:

7/10.

Previous Solutions

No previous solution used.

Initial Setup

I think it depends on your background, but as soon as you understand the terminology it's not so complex.

Implementation Team

We did an in-house implementation.

ROI

Engineering and operational.

Other Solutions Considered

Do a good gathering of your requirements and make sure you are creating the system architecture it in the right way.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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