CA OPS MVS Event Management and Automation Review

I like the System State Manager and all the built-in functions.


What is most valuable?

System State Manager and all the built-in functions.

How has it helped my organization?

It’s invaluable for expediting the shutdowns/IPLs of our z/OS LPARs and monitoring our z/OS LPARs for issues/problems.

What needs improvement?

It needs to have more compatibility/interfaces to other vendors’ products.

For how long have I used the solution?

I've used it for more than 15 years.

What was my experience with deployment of the solution?

Upgrading the product, either adding maintenance, or moving to a new release, is usually painless.

What do I think about the stability of the solution?

Some earlier releases crashed occasionally, very rarely with recent releases.

What do I think about the scalability of the solution?

Adding OPS to a new LPAR or removing it from a decommissioned LPAR, hasn’t caused any issues.

How are customer service and technical support?

Excellent – very helpful and knowledgeable.

Which solution did I use previously and why did I switch?

When I first started using OPS, there were not any similar products from other vendors, with all the features OPS provided.

How was the initial setup?

Once you're familiar with the product, it’s easy to use. The documentation is very good – coding some rules for console ‘message suppression’ is a good way to start.

What about the implementation team?

The pricing for the base product is probably comparable to other vendor’s offerings. There are some optional applications/features, with separate pricing/licensing, that can be added to the base product. Get a trial license first to determine if any of the ‘optionals’ are going to be of use.

Which other solutions did I evaluate?

OPS was already in place here when I became administrator.

What other advice do I have?

Ask the vendor for a demonstration of the product.

Which version of this solution are you currently using?

12.02.00
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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author avatarit_user496824 (Vice President at a tech services company with 51-200 employees)
Consultant

Hi Steve, long time no talk. Thanks for sharing the review!