CA Performance Management Review

The auto-certification is a valuable feature.


What is most valuable?

The auto-certification is valuable to us. It reduces the time consumed to certify a new device, as in the past with CA eHealth.

How has it helped my organization?

CA PM is able to monitor more equipment, or only specific requirements, as necessary.

What needs improvement?

The database should have higher availability in case of an incident.

For how long have I used the solution?

We have been using the solution for six months.

What do I think about the stability of the solution?

We haven't encountered any issues with stability. So far, it's been working properly.

What do I think about the scalability of the solution?

It requires higher availability in case of any incidents with any of the servers.

How is customer service and technical support?

The technical support is excellent.

Which solutions did we use previously?

Previously, we used CA eHealth, which was changed to CA PM.

How was the initial setup?

We would welcome some online demos to be available, or something similar to CA UIM Snap.

What's my experience with pricing, setup cost, and licensing?

CA's support is 24/7 during the entire year and the tools are guaranteed.

Which other solutions did I evaluate?

We looked at some open code tools. However, they don't have any support or guarantees like CA.

What other advice do I have?

It's a solution which is highly recommended. It will meet and exceed your expectations.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are business partners.
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