CA PPM Review

It's helped us standardize across various operating procedures in our large company.


Valuable Features

The most valuable part is the ability to report efficiently across the globe how the company is doing. This is the biggest advantage to me.

Improvements to My Organization

Standardization across large company standard operating procedures. The biggest are financial reporting, task management, work breakdown structures, risk and issue reporting. As all of this can be done from one place. We can manage it all with change management.

Room for Improvement

I want to see trends and how things change over time. Now, you only see what’s live in the system, and there's no way currently to see what yesterday’s project was and how it's changed. They don’t have snapshots in time.

Also, I'd like flexible reporting that can be done quickly. Right now, we pull everything into Excel, and the length of time for reporting can be long.

Use of Solution

We've been using it for 11 years. I joined five years ago and they had already had it for six years by then.

Stability Issues

There's been no issues. There are occasional problems, but these are quickly resolved either internally or with the help of CA.

Scalability Issues

It scales well, but the problem is cost.

Customer Service and Technical Support

I haven't used it internally as our in-house IT team deals with them.

Initial Setup

I wasn’t involved in the setup.

Pricing, Setup Cost and Licensing

Buying in large quantities is more cost effective than a one-to-one basis. Periodically, we try to figure out how much we need to avoid buying one-to-one.

Other Advice

Look at the support as that's important, not what's in situ. However, things like trend analysis and flexible reporting are missing, which are weaknesses.

Take advantage of out-of-the-box functionalities. We made the mistake of doing a lot of customization when we set up 10 years ago, and it doesn’t play well with certain newer abilities or other output. So use as much out-of-the-box features that are already there as possible, as you never know what you want.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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