CA PPM Review

We upgraded from a previous version, and the reporting feature has made that aspect of our work easier. I'd like to see, however, an improved user interface.


Valuable Features

I like using the on-demand feature as it requires a lot less maintenance for me. Once you understand the product, it’s easy to use. It's initially challenging, but it does what it’s supposed to do. At this point, we can't ask for much more.

Improvements to My Organization

We upgraded from a previous version, and the reporting feature has made that aspect of our work easier. Other than that, I wouldn't say that it's changed the organization too much.

Room for Improvement

I think the user interface could be more user friendly. For people who don't use it as part of their daily routine, it can be challenging at first. You get used to it, but it could definitely use some improvement.

Use of Solution

I've used it for eight years.

Stability Issues

The system is extremely stable.

Scalability Issues

It has adapted well over time and handled everything we have thrown at it.

Customer Service and Technical Support

The support is excellent and very easy to work with. They are responsive, very nice to talk with; we have a long-term relationship.

Previous Solutions

Our previous version needed updating. There’s nothing more to say, we simply needed to update.

Initial Setup

The initial setup was straightforward.

Implementation Team

I implemented it myself and it was very easy.

Other Advice

Take the time to understand your desired outcome. You get so involved with what you want, but be sure to have a roadmap and game plan with using PPM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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