CA Release Automation Review

We've found that the packaging and client hardware/software information recovery improve the way we function.


Valuable Features

The software deployment tool.

Improvements to My Organization

It's a lot easier to deploy software through CA than using a manual process or through GPOs. Packaging and client's hardware/software information recovery are handy features, as is the feedback on license management.

Room for Improvement

Maybe the user interface. We always can do something simpler, even for professionals.

Use of Solution

I've been using it for six months.

Deployment Issues

None that I remember.

Stability Issues

It was reliable.

Customer Service and Technical Support

Customer Service:

I've not had experience with customer service.

Technical Support:

I've not had experience with technical support.

Previous Solutions

I used Numara Software by BMC, but it wasn't a switch, though; it only was another customer.

Other Advice

Overall, it's a great product, but not that user friendly concerning the deployment server configuration/management.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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