CA Release Automation Review

We've found that the packaging and client hardware/software information recovery improve the way we function.


What is most valuable?

The software deployment tool.

How has it helped my organization?

It's a lot easier to deploy software through CA than using a manual process or through GPOs. Packaging and client's hardware/software information recovery are handy features, as is the feedback on license management.

What needs improvement?

Maybe the user interface. We always can do something simpler, even for professionals.

For how long have I used the solution?

I've been using it for six months.

What was my experience with deployment of the solution?

None that I remember.

What do I think about the stability of the solution?

It was reliable.

How are customer service and technical support?

Customer Service:

I've not had experience with customer service.

Technical Support:

I've not had experience with technical support.

Which solution did I use previously and why did I switch?

I used Numara Software by BMC, but it wasn't a switch, though; it only was another customer.

What other advice do I have?

Overall, it's a great product, but not that user friendly concerning the deployment server configuration/management.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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