What is most valuable?
The built-in action packs for different systems is the most valuable feature. The CA RA install comes with built-in plugins for tools such as TIBCO, WebSphere, IIS and so on. This helps to avoid writing custom scripts to deploy to those kinds of servers. We use those plugins instead.
How has it helped my organization?
It helped with auto-deployment of the pipeline from TeamCity & configuring rollbacks, and seeing versions and release pipeline status.
What needs improvement?
Have an agentless deployment: Right now, we had to install agents on all deployment servers, for it to work with the CA RA tool. Currently, when a deployment server needs to connect with the CA RA tool, it needs an agent installed on it. So, when we deploy to 100 machines, we need to install 100 CA agents on each one of them, i.e., even in the production servers.
I also think that the cost of this product is high. There are other cheaper deployment solutions available in the market.
For how long have I used the solution?
I have used this solution for more than six months.
What do I think about the stability of the solution?
We did have some stability issues. Sometimes, my agents on the deployment servers failed to connect with the CA RA server. So, I had to restart the agents on deployment servers once a week in order to make them active again on the CA RA admin console.
How are customer service and technical support?
Technical support is good. The support was quite responsive.
Which solution did I use previously and why did I switch?
We were trying out many different solutions and CA RA was one of them.
How was the initial setup?
For the setup, the complexity level was medium.
What's my experience with pricing, setup cost, and licensing?
The price of this product is expensive.
Which other solutions did I evaluate?
We are still in the evaluation mode with different vendors. Also, some teams are using the CA RA tool extensively.
What other advice do I have?
Do a PoC of the product and weigh the cons and benefits, before buying the actual licenses.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Feb 20 2017