CA Role and Compliance Manager [EOL] Review

A compliance manager is able to see things he wouldn't otherwise be able to see, although I can't run it across all systems because some of them don't have all the required configurations.


Valuable Features

This solution exposes things that are going on.

Here's an analogy: the first time you look at drop of water in a microscope, you don’t know what things are floating around. You see things that you want to investigate, but you don’t know whether they're good or bad.

With this solution, a compliance manager is able to see things he wouldn't otherwise be able to see. He sees both the good and the bad, makes a determination of whether they're indeed good or bad, and then takes the necessary steps or actions to take the good and get rid of the bad. In this way, it allows him to do better things with regard to security control, certificates, role management, and other role-based access.

Improvements to My Organization

Unfortunately, right now it's just eye candy and, despite the ability for a compliance manager to see things he wouldn't otherwise see, it still hasn't provided the benefits we had hoped.

Room for Improvement

I can't run it across all systems because some of our systems don't have all the required configurations. I'd like to be able to run it even on those systems that aren't optimal for it.

Stability Issues

It's a little challenging as there are things that it should be, but isn't, doing.

Scalability Issues

It's been buggy, so I don't know yet whether it can scale. And of course, we haven't been able to implement it on systems that don't have full configurations, so it's hard to say whether or not it can scale.

Customer Service and Technical Support

We have working sessions with technical support a couple days a week. They’re attentive, but are challenged by the complexity.

Initial Setup

I ran the project, and it was a very complex initial setup.

Other Advice

Peel the onion slowly and make sure you can deal with the data that’s going to be revealed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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