CA Service Virtualization Review

We were looking for a way to have teams work simultaneous instead of needing to wait for each other.


Valuable Features

Pathfinder, VS Easy

Improvements to My Organization

Ability to implement WSDL validations in the model using the built-in assertions.

The virtual services for Stress, Volume and Performance testing for applications which reduced the cost and also eliminated the dependencies of other applications and third party software.

Room for Improvement

Not all protocols are supported, but I've heard there will be a feature in version 8 with the help of which we can create models for those scenarios as well (surely a few limitations will exist).

Use of Solution

3+

Deployment Issues

Sometimes, different versions of tools differ in behavior and new versions don't completely provide backwards compatibility.

Example: lack of ability to deploy a service built in LISA 7 to LISA 6 VSE using LISA 7 workstation.

Stability Issues

When creating services with database steps, if the DB goes down the services will end and once the DB is up the services will be still be in an ended state, and a manual start will be required.

Scalability Issues

Triggering multiple requests sometimes increases the response time even though loadbalancers are used.

Customer Service and Technical Support

Customer Service:

Customer service is very good.

Technical Support:

Good.

Previous Solutions

We were using LISA 6, THEN upgraded to LISA 7.5 as the new features were beneficial for meeting business requirements.

Initial Setup

Initial setup for Workstation is straightforward although setting an agent and broker for pathfinder to use recording is bit complex.

Implementation Team

We implemented through a vendor team.

ROI

We have eliminated the complete dependency for all the backend systems for SVP (Stress,Volume and Performance). Testing using Service Virtualization saved huge amounts. Using service virtualization we have implemented a shift left concept to enable different teams to work in parallel instead of waiting for other teams to start the work, this also reduced the overall budget for the program.

Other Solutions Considered

A few other options were considered from Parasoft, HP and IBM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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