CA Service Virtualization Review

It provides us with the ability to replace real downstream systems with virtual systems.


What is most valuable?

The two most valuable features for us are:

  • Service Virtualization – It provides us with the ability to replace real downstream systems with virtual systems.
  • Test Automation – It enables us to trigger events and automate test cases.

How has it helped my organization?

  • It reduces cost when we can replace expensive downstream systems.
  • It improves speed of testing when systems are not always available.

What needs improvement?

The biggest area of improvement is in the licensing. The licensing costs are very high.

For how long have I used the solution?

I've used it for over four years.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

There were no issues with the stability.

What do I think about the scalability of the solution?

There have been no issues scaling it.

How are customer service and technical support?

Technical support is excellent. I rate is a 9 out of 10.

Which solution did I use previously and why did I switch?

We originally used Green Hat, but CA Service Virtualization provides greater flexibility.

How was the initial setup?

The product is relatively simple to install and use. The complexities generally relate to system connectivity restrictions within the organization.

What about the implementation team?

We developed using our existing contracting partners with support from the vendor.

What other advice do I have?

Think “outside the box” when you think about how this product can be used. Don’t just think it can emulate systems because it can do much, much more.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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