CA Service Virtualization Review

It provides us with the ability to replace real downstream systems with virtual systems.


Valuable Features

The two most valuable features for us are:

  • Service Virtualization – It provides us with the ability to replace real downstream systems with virtual systems.
  • Test Automation – It enables us to trigger events and automate test cases.

Improvements to My Organization

  • It reduces cost when we can replace expensive downstream systems.
  • It improves speed of testing when systems are not always available.

Room for Improvement

The biggest area of improvement is in the licensing. The licensing costs are very high.

Use of Solution

I've used it for over four years.

Deployment Issues

There were no issues with the deployment.

Stability Issues

There were no issues with the stability.

Scalability Issues

There have been no issues scaling it.

Customer Service and Technical Support

Technical support is excellent. I rate is a 9 out of 10.

Previous Solutions

We originally used Green Hat, but CA Service Virtualization provides greater flexibility.

Initial Setup

The product is relatively simple to install and use. The complexities generally relate to system connectivity restrictions within the organization.

Implementation Team

We developed using our existing contracting partners with support from the vendor.

Other Advice

Think “outside the box” when you think about how this product can be used. Don’t just think it can emulate systems because it can do much, much more.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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